How can we help?

FAQ

Ordering

How long after placing my order will it be sent out?

Typical delivery time is 5-7 business days from placing your order. Typically, you'll receive tracking information within 24-48 hours of placing your order.

Can I cancel my order?

We completely get it, we change our minds too! Good news, there is a cancellation window. If you need to cancel your order, just send us an email and as long as your order hasn't yet been shipped, we will be able to cancel it for you and issue your refund ASAP.

Find our policy for returns here.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. And more importantly, shipping on hats is always free!

What is the shipping policy?

You can find our shipping policy here.

Do you ship overseas?

At this time, we are only able to ship to Canada and the USA.

Get in touch

Have questions about your order, or a general enquiry?